Terms & Service

Service enquiries

Service requests are subject to technician availability, customer location, appliance condition and appointment confirmation.

Diagnosis and charges

Charges can vary depending on inspection, diagnosis, labour, travel, parts and the work agreed with the customer. Any applicable charge should be communicated before the relevant work is undertaken.

Parts

Where replacement parts are required, availability, compatibility, warranty and cost should be confirmed before installation.

Independent provider

Pro Cool Experts is an independent service provider. We are not an authorised service centre or representative of any washing-machine manufacturer unless a specific written relationship is disclosed.

Contact

Phone: 9187963745